Customer Service - Call Centre

Salary Comparison

Salary Comparison Icon
Median Average:
$54,642
Customer Service - Call Centre in Australia median base salary $54,642/yr. Information is based on 392 Customer Service - Call Centre jobs advertised between May 2023 and May 2024.
How much do Customer Service - Call Centre earn in Australia? The average salary of Customer Service - Call Centre is $54,642 in Australia
$54,642 /yr
Additional Cash Compensation Information Icon
Average $54,642
Range $50K - $60K
Last updated May 03 2024
The average pay range for Customer Service - Call Centre is between $50K and $60K. Salaries vary from a low of $40K up to $80K per year. The average number of Customer Service - Call Centre roles advertised per month is 123 in Australia between May 2023 and May 2024.
What are the most common skills required to be a Customer Care Officer? The most common skills required for a Customer Care Officer are:
Customer Service Customer Care Customer Service Finance Customer Experience English Customer Care Customer Experience Customer Satisfaction Databases Oracle Ordering Reception Reconciliations Account Management Administrative Support Billing Conflict Resolution CRM Customer Care Customer Experience Customer Service Data Entry Databases Interpersonal Skills Microsoft Office Microsoft Office Suite Order Processing Problem-Solving Project Management
See all 30 skills

These skills are most commonly found in Customer Care Officer job advertisements and position descriptions.

Last updated April 30 2024
Which recruitment agencies have the largest number of Customer Service - Call Centre roles in Australia?
See which recruitment agencies advertise the most Customer Service - Call Centre roles. See what salaries they paid for Customer Service - Call Centre in Australia. See how they compare to the average Customer Service - Call Centre salary of $56,269.
Coles
Melbourne (28%), Sydney (23%), Brisbane (16%), Perth (11%) +10 others
4,255

$36K-$56K

(($9,883))

$36K-$56K
(($9,883))
Australia Post Group
Perth (19%), Brisbane (14%), Newcastle (11%), Adelaide (9%) +9 others
2,818

$46K-$56K

(($4,849))

$46K-$56K
(($4,849))
BP Australia
Sydney (26%), Melbourne (19%), Brisbane (17%), Perth (17%) +7 others
2,327

$68K-$55K

($5,477)

$68K-$55K
($5,477)
TactiCall Recruitment Services
Brisbane (89%), Adelaide (10%), Gold Coast (0%), Melbourne (0%)
1,831

$60K-$89K

($18,717)

$60K-$89K
($18,717)
Commonwealth Bank - Retail Banking Services
Brisbane (32%), Melbourne (28%), Sydney (21%), Adelaide (6%) +7 others
1,817

$63K-$66K

($8,468)

$63K-$66K
($8,468)
Last Updated April 29 2022
How many years does it take to become a Customer Care Officer?
Most candidates undertake an average of 5 years Call Centre & Customer Service prior to being appointed as a Customer Care Officer.
Average Call Centre & Customer Service required to become a Customer Care Officer
Last updated May 07 2024
Most candidates have on average 6 years working experience prior to becoming a Customer Care Officer.
Average Call Centre & Customer Service required to become a Customer Care Officer
Last updated May 07 2024
Where are Customer Care Officer in Australia sourced from?
Customer Care Officer are sourced from
these companies
Commonwealth Bank
Henry Schein Halas
Melbourne Airport
Ray White
Westpac
Customer Care Officer are sourced in Australia are most likely to be sourced from these schools
Monash University
RMIT University
RMIT University
TAFE
University of Canberra
Last updated May 07 2024