Privacy Policy — Staffing Group
Last updated: 13 February 2026
Staffing Group (“we”, “us”, “our”) respects your privacy and is committed to handling personal information in a transparent and secure way. This Privacy Policy explains how we collect, hold, use and disclose personal information when you interact with us, including as a candidate, client, referee, supplier, visitor to our website, or other contact.
This policy is intended to help you understand:
what personal information we collect and why
how we use and disclose it (including to support recruitment services)
how you can access and correct your information
how to make a privacy complaint
1) Who we are and how to contact us
Staffing Group
Contact: Glenn Fairchild
ABN: 70 687 270 290
Email: privacy@staffinggroup.co
Phone: 1300 790 330
If you have questions about this policy or how we handle personal information, contact us using the details above.
2) What is “personal information”?
“Personal information” has the meaning given in the Privacy Act 1988 (Cth) and includes information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Some information may be sensitive information (e.g., health information, racial or ethnic origin, or criminal record information). Sensitive information receives additional protections and we only collect it where lawful and necessary, and generally with your consent.
3) The kinds of personal information we collect
The types of personal information we may collect depend on how you interact with us.
Candidates and potential candidates
We may collect:
identity and contact details (name, address, email, phone)
work rights / eligibility information
employment and education history, qualifications, memberships, licences and tickets
resume/CV details, application data, interview notes and assessment outcomes
referee details and reference checks
preferences (role type, location, salary expectations)
background screening results where relevant and lawful (e.g., right-to-work, police checks, role-specific checks)
payroll/engagement details if we place you (e.g., bank details, superannuation details, tax declarations) where applicable
Clients, hiring contacts and business contacts
We may collect:
identity and contact details (name, title, work email, phone)
company details and role requirements
communications with us (emails, calls, meeting notes)
billing and account details (where relevant)
Referees
We may collect your contact details and your feedback about a candidate.
Website visitors
We may collect:
device and usage information (IP address, browser type, pages visited, time stamps)
cookies and similar technologies (see “Cookies & analytics” below)
4) How we collect personal information
We collect personal information in several ways, including:
directly from you (online forms, applications, email, phone, in person)
from referees you nominate
from clients (for example, where you are introduced or recommended)
from public sources (e.g., professional profiles, publicly available websites) where lawful and relevant to recruitment services
from service providers who help us run recruitment and business operations (e.g., assessment platforms, background screening providers, IT and security providers)
5) Why we collect, use and disclose personal information
We collect, use and disclose personal information for purposes connected with recruitment and workforce services, including to:
provide recruitment services (sourcing, screening, shortlisting, presenting candidates, arranging interviews, facilitating offers and placements)
assess suitability for roles and opportunities
communicate with you about roles, hiring needs, updates and relevant services
verify information you provide and conduct checks where relevant and lawful
manage candidate and client relationships and our internal administration
improve our services, website and candidate/client experience
comply with legal and regulatory obligations and manage risk (including fraud prevention and security)
We generally only use or disclose personal information for the purpose it was collected, related purposes you would reasonably expect, or as otherwise permitted by law.
6) When we disclose personal information
We may disclose personal information to:
clients and hiring organisations (for recruitment and hiring decisions)
referees (for reference checking)
service providers who support our operations (IT hosting, communications tools, CRM/ATS systems, assessment providers, background checking providers, analytics providers)
professional advisers (legal, accounting, audit)
government bodies or regulators where required or authorised by law
We take reasonable steps to ensure service providers handle information securely and only for authorised purposes.
7) Overseas disclosure
Some of our suppliers and cloud/IT systems may store or process personal information outside Australia (for example, in the United States, European Union, or other regions). Where we disclose personal information overseas, we take reasonable steps to ensure the overseas recipient handles information in a way that is consistent with the Australian Privacy Principles, unless an exception applies.
8) Cookies & analytics
We use cookies and similar technologies to help operate our website, enhance user experience, and understand how the site is used. These technologies may collect information such as IP address, device identifiers, and browsing activity.
You can manage cookies through your browser settings. Some site features may not work properly if cookies are disabled.
9) Marketing and communications preferences
We may send you communications relevant to recruitment services (e.g., role opportunities, hiring insights, service updates). You can opt out of non-essential marketing at any time by using the unsubscribe link in messages or contacting us.
10) How we keep personal information secure
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. This may include access controls, encryption where appropriate, secure hosting arrangements, staff confidentiality obligations, and security monitoring.
No method of transmission or storage is 100% secure. If we become aware of a suspected data breach, we will respond in line with legal requirements.
11) How long we keep personal information
We keep personal information only for as long as necessary for the purposes described in this policy (including providing recruitment services), unless we are required or authorised by law to retain it longer.
When information is no longer needed, we take reasonable steps to delete or de-identify it.
12) Accessing and correcting your personal information
You may request access to personal information we hold about you and request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request, contact us using the details above. We may need to verify your identity before processing requests. In some cases, we may refuse access as permitted by law; if so, we will explain why.
13) Complaints
If you have a complaint about how we handle personal information, please contact us and we will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
14) Updates to this policy
We may update this Privacy Policy from time to time by publishing the revised version on our website. The “Last updated” date will change when updates are made.